Privacy Policy, Legal Information

The Brindley Garages Group comprises 4 companies who are all registered with the Information Commissioner’s Office (ICO) as Data Controllers.

Our registration numbers are:
W Brindley (Garages) Limited Z5178652
W Brindley Garages (Cannock) Limited Z5176787
Brincars Limited Z6738600
Central Car Clearance LLP Z3163376

We can be contacted by writing to the Group’s head office at 55 Penn Road Wolverhampton, WV2 4WW. Alternatively, you can email datamanager@brindley.biz

We process data to provide our customers and prospective customers with all relevant information regarding the enquiry made. From time to time we may record our telephone calls for training and monitoring purposes only.

Any data is held within a secure Dealer Management System (DMS), with high levels of encryption.

In addition to any contractual requirements for us processing your data, we will send you information periodically by Telephone, Email, Post or Text Message. Our "DMS" will hold details of this consent. You have the right to vary this consent at any time by emailing your new preferences to datamanager@brindley.biz

In addition to varying your consent, if you no longer wish to be contacted by us for marketing purposes, please advise by emailing datamanager@brindley.biz

If you instruct us to cease processing for marketing purposes we will do so as quickly as possible.

The data you provide us will only be shared with third party processors for us to meet the contractual requirements of your order and to enhance your experience by monitoring our customer service standards. This includes: -

  • Our panel of finance company partners should your car be financed
  • Our panel of General Insurance company partners (if applicable)
  • The guarantee provider for paint and interior protection products (if applicable)
  • The relevant service plan provider (if applicable)
  • Our delivery agents should our contract with you require us to deliver the vehicles or parts to you

None of your data is ever sold to third parties.

We may be legally obliged to disclose your personal information:
To the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request. Upon receipt of such a request we will, after confirming your identity, provide all relevant data we may hold to you in the most practical format, unless otherwise stipulated, and as is reasonably possible. We may withhold personal information that you request to the extent permitted by law. If you instruct is to no longer process your personal data, we will do so as quickly as possible. If you instruct us to destroy any/all of your personal data, we may hold we will do so as quickly as possible and to the extent allowed by law.

Our data retention periods are reviewed on a regular basis and we will only hold your personal information as long as is deemed relevant for the required activity or as required for legal reasons or as stated in any relevant contract that we have in place with you.

Sharing

We share information within the Brindley Group of companies in order to offer you the full range of our services, but your personal data is not disclosed to any third parties outside the Group without your consent, unless that sharing is required as part of our sales contract with you.

If you consent to a credit search with respect to a finance application, then we will be required to submit your information outside of the group. This information will not be used for any other purpose other than to obtain a credit line, which we will communicate, to you and in addition you will receive further Privacy information from the relevant finance company

Manufacturers

We share information with the manufacturers we represent in line with our retailer agreements and in respect of safety and compliance specifications.

If your enquiry leads to the purchase of a new car, then for the purposes of warranty, registration and safety compliance we will share this information with the respective manufacturer.

IP Addresses

The additional cookies that run during your session will collate information regarding your computer in the form of server logs including where available your IP addresses, operating system, browser types regarding your systems administration.

This is for the purpose of statistical data, disabling cookies ensures that your IP address will not be recorded. You can update your cookie preferences in your browser settings. Please note that disabling cookies will ensure that your IP address will not be recorded.

We would request that the cookies are accepted, since they are used for:

  • Customisation of the website layout and content.
  • Recognition of when a user has visited and how many unique visits are received.
  • Remembering your preferences and settings.
  • Recognition of devices so as to not need to provide the same information on visits to the website.
  • Identification of errors for resolution.
  • Identification of what is relevant whilst browsing the website.
  • Collation of statistical and anonymous information around the use of our digital services.
  • Effectiveness of our website and online message.

Links

The Brindley Garages Group Website(s) may contain links to and from the websites of our partner networks and manufacturers.

In the event of you following these links, these websites will have their own privacy policies and Brindley Garages Group do not accept any responsibility or liability for these policies.

Brindley Garages Group would advise that you check these policies before you submit any personal information to these websites.

Social Networks

The website(s) associated with Brindley Garages Group may offer you opportunity to share or follow information about the business using third party social networking functionality; "share this", "like" or "follow" buttons.

We offer this functionality in order to generate interest toward our website and services among members of your social networks.

You should be aware that sharing personal information within a social network may result in that being collected by the social network provider. This could result in that information becoming publicly available in internet search engine results.

The Brindley Garages Group do not exercise or endorse controls, policies or practices or any third party social network that you may access through our websites.

Please read the privacy policy of any social network with which you may share information with.

We may update our privacy policy from time to time, so would advise that you check it each time you visit the website.

Of customers would recommend them to a friend

  • The experience at Central Car Clearance was good because salesman rowland was very polite.

    Mrs Paula Hayward | 3rd October 2019

  • Central Car Clearance were great because I was happy with the choice of cars and the fact they are only cleaned up after you choose to buy so you have an idea how the car was treated by the previous owner. The was no pressure to buy and Richared Goodwin was extremely helpful & informative.

    Mr Noel Kelleher | 2nd October 2019

  • The experience at Central Car Clearance was fantastic because they have good quality cars at a fair price. Sales person was very straightforward to deal with

    Mr Ian C | 30th September 2019

  • Central Car Clearance was great, straight forward and reliable service.

    Ms Tashkeel Firdous | 30th September 2019

  • My experience at Central Car Clearance was positive because I got the vehicle that I was looking for and it came at the right price.

    Mr Peter Baker | 23rd September 2019

  • An easy straight forward purchase

    Mr Christopher Howe | 9th September 2019

  • I'd definitely recommend Central Car Clearance to friends and family because they allow you space to look around and they offer support whenever needed. Would not use any other car dealer to buy from

    Mrs Kylie Maddock | 9th September 2019

  • I had a great experience at Central Car Clearance because the staff I dealt with were polite, friendly and approachable. I felt under no pressure and was given time to look properly and consider options.

    Mrs W | 6th September 2019

  • Central Car Clearance were helpful because they weren't pushy in trying to force me into a car. I was left to browse the cars at my own pace and ended up buying a Kia Cee'd. Unfortunately, after a short period of time, the engine management light came on but I had no problems in getting this issue sorted. The car was taken back and repaired by the main Kia garage next door under warranty and I was given a loan car whilst mine was being repaired. Overall I'd recommend Central Car Clearance to friends & family.

    Mr Steve Dabbs | 6th September 2019

  • I was pleased with Central Car Clearance and would recommend them because the service was one to one excellent help in decided which car to purchase did not feel under any pressure Richard Goodwin was always professional and polite

    Mrs Rosaline Hodgkins | 5th September 2019

  • I'd definitely recommend Central Car Clearance to friends and family because the friendly and helpful staff and excellent service.

    Mr Anthony Foster | 5th September 2019

  • Central Car Clearance staff were good because straight forward and honest to what you will get for your money.

    Ms Bhavna Parmar | 26th August 2019

  • I'd endorse Central Car Clearance because They took care of a small problem that was worry me with no quibble.

    Mr Malcolm Knight | 14th August 2019

  • I was pleased with Central Car Clearance and would recommend them because there was no pestering whilst looking around the vehicles. Felt totally relaxed and when we were ready Roland was extremely helpfull ,we are in our 70s and was treated with the greatest respect

    Mr John Capewell | 13th August 2019

  • I'd recommend Central Car Clearance because Rowland the Salesman was great, he explained everything perfectly, there was no pressure at anytime. A really smooth, easy purchase. Thank you.

    Mrs Rebecca Laight | 12th August 2019

  • Central Car Clearance were fantastic because the process was simple and transparent with no attempt to upsell or pressurise me into making a purchase. The staff were friendly and approachable and extremely professional at all times. I have already recommended the garage to family members for their next car purchase.

    Mrs Abigail McCoy | 10th August 2019

  • Central Car Clearance staff were good because we had a good easy sale and we are really happy with our Hyundai ix35. Thank you

    Mr Paul Nash | 8th August 2019

  • Central Car Clearance were great because they handled every aspect of my vehicle purchase with efficiency, friendliness and professionalism.

    Mr Michael Seaborne | 7th August 2019

  • Central Car Clearance were helpful because i found the perfect car for me at a good price and received excellent service from everyone there..

    Mr Alan Ward | 15th July 2019

  • I'd definitely recommend Central Car Clearance to friends and family because the purchase was hassle free. They sorted out the wheel alignment that I noticed was a little off during the test drive too.

    Mr Anson Christodoulatos | 14th July 2019

  • Central Car Clearance were great because customer service was perfect and met our expectations. This is my 3rd car from them and not the last one insure. Thank you for good experience

    Mrs Malgorzata D | 14th July 2019

  • Central Car Clearance were great because quick and easy x well done

    Mr Mark Cox | 11th July 2019

  • The experience at Central Car Clearance was fantastic because they have a variety of good quality cars at great prices. Their sales team were friendly and knowledgeable. They make sure the cars are excellent condition, before you collect. They arranged new mot and road tax. They also offer a great extended warranty at a reasonable price. Excellent service and I will recommend to friends and family.

    Mrs Natsai Mapfunde | 11th July 2019

  • Staff are friendly and the site is well laid out and professional, the cars where all nicely presented and the quality of the vehicle I have bought considering the age and mileage is extremely good. It was also very competitively priced.

    Mr Paul Seagrave | 16th June 2019

  • The experience at Central Car Clearance was good because it was a hassle free purchase. Very pleased with the car.

    Mr Warren Jennings | 15th June 2019

  • The experience at Central Car Clearance was great because friendly and helpful staff

    Mr Johnson | 14th June 2019

  • My experience at Central Car Clearance was positive because the staff were very friendly and helpful and answered all my questions and put my mind at ease really nice people to deal with

    Mrs Beverley Dove | 14th June 2019

  • Just seems like a trustworthy car sales company And car is driving fine Will go again to buy from nick

    Mr Kalbir Sandhu | 14th June 2019

  • Central Car Clearance staff were good because nothing was too much trouble, to seeing the vehicles past documentation, to looking around the inside and outside of the vehicle and having test drives, the staff were most helpful with any request. The vehicle was beautifully presented and there was no pressure selling at any point, I would definitely recommend this site to family and friends.

    Mr Bryan Davies | 12th June 2019

  • The experience at Central Car Clearance was great because was simple to arrange the part ex and finance of my new car. Did majority of it over the phone and email

    Mr Jason Walters | 12th June 2019