Privacy Policy, Legal Information

The Brindley Garages Group comprises 4 companies who are all registered with the Information Commissioner’s Office (ICO) as Data Controllers.

Our registration numbers are:
W Brindley (Garages) Limited Z5178652
W Brindley Garages (Cannock) Limited Z5176787
Brincars Limited Z6738600
Central Car Clearance LLP Z3163376

We can be contacted by writing to the Group’s head office at 55 Penn Road Wolverhampton, WV2 4WW. Alternatively, you can email datamanager@brindley.biz

We process data to provide our customers and prospective customers with all relevant information regarding the enquiry made. From time to time we may record our telephone calls for training and monitoring purposes only.

Any data is held within a secure Dealer Management System (DMS), with high levels of encryption.

In addition to any contractual requirements for us processing your data, we will send you information periodically by Telephone, Email, Post or Text Message. Our "DMS" will hold details of this consent. You have the right to vary this consent at any time by emailing your new preferences to datamanager@brindley.biz

In addition to varying your consent, if you no longer wish to be contacted by us for marketing purposes, please advise by emailing datamanager@brindley.biz

If you instruct us to cease processing for marketing purposes we will do so as quickly as possible.

The data you provide us will only be shared with third party processors for us to meet the contractual requirements of your order and to enhance your experience by monitoring our customer service standards. This includes: -

  • Our panel of finance company partners should your car be financed
  • Our panel of General Insurance company partners (if applicable)
  • The guarantee provider for paint and interior protection products (if applicable)
  • The relevant service plan provider (if applicable)
  • Our delivery agents should our contract with you require us to deliver the vehicles or parts to you

None of your data is ever sold to third parties.

We may be legally obliged to disclose your personal information:
To the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request. Upon receipt of such a request we will, after confirming your identity, provide all relevant data we may hold to you in the most practical format, unless otherwise stipulated, and as is reasonably possible. We may withhold personal information that you request to the extent permitted by law. If you instruct is to no longer process your personal data, we will do so as quickly as possible. If you instruct us to destroy any/all of your personal data, we may hold we will do so as quickly as possible and to the extent allowed by law.

Our data retention periods are reviewed on a regular basis and we will only hold your personal information as long as is deemed relevant for the required activity or as required for legal reasons or as stated in any relevant contract that we have in place with you.

Sharing

We share information within the Brindley Group of companies in order to offer you the full range of our services, but your personal data is not disclosed to any third parties outside the Group without your consent, unless that sharing is required as part of our sales contract with you.

If you consent to a credit search with respect to a finance application, then we will be required to submit your information outside of the group. This information will not be used for any other purpose other than to obtain a credit line, which we will communicate, to you and in addition you will receive further Privacy information from the relevant finance company

Manufacturers

We share information with the manufacturers we represent in line with our retailer agreements and in respect of safety and compliance specifications.

If your enquiry leads to the purchase of a new car, then for the purposes of warranty, registration and safety compliance we will share this information with the respective manufacturer.

IP Addresses

The additional cookies that run during your session will collate information regarding your computer in the form of server logs including where available your IP addresses, operating system, browser types regarding your systems administration.

This is for the purpose of statistical data, disabling cookies ensures that your IP address will not be recorded. You can update your cookie preferences in your browser settings. Please note that disabling cookies will ensure that your IP address will not be recorded.

We would request that the cookies are accepted, since they are used for:

  • Customisation of the website layout and content.
  • Recognition of when a user has visited and how many unique visits are received.
  • Remembering your preferences and settings.
  • Recognition of devices so as to not need to provide the same information on visits to the website.
  • Identification of errors for resolution.
  • Identification of what is relevant whilst browsing the website.
  • Collation of statistical and anonymous information around the use of our digital services.
  • Effectiveness of our website and online message.

Links

The Brindley Garages Group Website(s) may contain links to and from the websites of our partner networks and manufacturers.

In the event of you following these links, these websites will have their own privacy policies and Brindley Garages Group do not accept any responsibility or liability for these policies.

Brindley Garages Group would advise that you check these policies before you submit any personal information to these websites.

Social Networks

The website(s) associated with Brindley Garages Group may offer you opportunity to share or follow information about the business using third party social networking functionality; "share this", "like" or "follow" buttons.

We offer this functionality in order to generate interest toward our website and services among members of your social networks.

You should be aware that sharing personal information within a social network may result in that being collected by the social network provider. This could result in that information becoming publicly available in internet search engine results.

The Brindley Garages Group do not exercise or endorse controls, policies or practices or any third party social network that you may access through our websites.

Please read the privacy policy of any social network with which you may share information with.

We may update our privacy policy from time to time, so would advise that you check it each time you visit the website.

  • My experience at Central Car Clearance was memorable because the salesperson(Roland) was very friendly and helpful and we had no hassle to purchase

    Mr Peter Glen Poole | 30th November 2018

  • The experience at Central Car Clearance was great because the sales person was extremely helpful and never put any pressure on to buy the car straight away. Had fresh MOT put on the car and all work done for when I collected. All round great service

    Miss Meadow Rickards | 26th November 2018

  • Central Car Clearance were great because No pressure from salesperson, let me decide if wanted to buy the car. Then gave me options how i wanted to pay & let me make my decision, unlike some other car dealers

    Mr Kenneth Boswell | 26th November 2018

  • Central Car Clearance were great because the whole process was excellent from start to finish Roland is a top bloke my boost pipe came off driving home rang them up took it back and was done straight away

    Mr Kevin Dunn | 20th November 2018

  • Central Car Clearance were fantastic because very friendly and helpful sales person we dealt with Steve , no hard sell, car was as described which is nice as we have travelled quite a distance , Steve put us at ease and it was a very pleasant experience , I would recommend without hesitation. thankyou

    Mr Gavin Roberts | 15th November 2018

  • I'd recommend Central Car Clearance because the car was as advertised in auto trader, Steve the salesperson was a delight to deal with. Car was mot’d and valeted before picking it up, would highly recommend

    Miss Stephanie Lauren Ruhback | 15th November 2018

  • I'd recommend Central Car Clearance because their staff were really polite and not pushy at all. The cars on display were priced fairly and in good order.

    Mr Daly | 13th November 2018

  • Central Car Clarence are outstanding , Richard the guy I dealt with was brilliant and probsbly thst applies with all the staff there. ZERO pressure from Richard about selling the car , a really laid back guy a pleasure to buy from him .Everything was straight forward no hidden excuses , The Car was spotlessly clean on viewing , the car had a few tiny things needed which they corrected without fuss ... On collecting the car , I came by train as I wasn't part exchanging my current car, Richard collected me from the Railway Station which was welcome Central Car Clarence even put some fuel in my new car for me In a Nutshell , Central Car Clarence and Richard ....Just Brilliant and I love my new car

    Mr James Dakin | 12th November 2018

  • Central Car Clearance staff were good because explaining about the car over the phone was great kept me informed and explained about putting a deposit down before I came to have a look at the car just in case someone else had finance in place and put an offer in for it. Very helpful when I came in and looked at the car and explained all about what would happen next and finally fantastic service when I came in a picked up.

    Mr Perry Cooper | 5th November 2018

  • I was happy with the service at Central Car Clearance because the sales person was easy to talk to ..professional and gave clear and helpful answers to questions and concerns. The car was delivered on time by friendly staff, delivery was free because the location was relatively local .

    Miss Heather Jones | 31st October 2018

  • Central Car Clearance were helpful because they were pleasant and helpful from the beginning to the end of the deal

    Miss Vilma Morgan | 29th October 2018

  • I'd definitely recommend Central Car Clearance to friends and family because I found a great car at a good price and Richard was extremely helpful.

    Mrs A | 29th October 2018

  • My experience at Central Car Clearance was memorable because I drove 135 miles through a storm, to be sold the perfect (and cheap!) car by a completely laid back nice guy (Nick!). Thank you.

    Mr Dale | 25th October 2018

  • i was very impressed with the level of service from the sales person ( Steve) along with the quality of the car that I purchased. The car was delivered to my house in good condition on the agreed date as promised. I would have no problem recommending Central car clearance to a friend.

    Mr Trevor Freund | 24th October 2018

  • The experience at Central Car Clearance was fantastic because it was easy the sales people were friendly and accomodating. The car was perfect for me and handed over in excellent condition. I was very impressed with the service and would definitely recommend to a friend or family member.

    Mrs Natalie Ellen Capewell | 18th October 2018

  • My experience at Central Car Clearance was positive because Richard Goodwin helped me through every second of the journey. He is a great guy, positive attitude and not one bit of negativity. Always on side and helped through every fault which came through. I would highly recommend Richard to friends and family!!

    Miss Keleigh Stynes | 8th October 2018

  • Central Car Clearance were helpful because Roland was a great salesperson to deal with.he was very helpful from my first email to picking up the keys one of the nicest guys I have dealt with when purchasing a car.Would definitely recommend them to anyone who asks me.

    Mr Stephen Johnson | 8th October 2018

  • I was pleased with Central Car Clearance and would recommend them the service was excellent process very quick and salesman Roland very helpful, attentive but not pushy and well informed

    Mr Michael Edwards | 3rd October 2018

  • I had a great experience at Central Car Clearance because of the friendliness of staff and willingness to serve me despite them being closed. I had a good experience all round.

    Miss Heather Hickman | 25th September 2018

  • Central Car Clearance were fantastic because they had the vehicle I wanted at a price that suited me.

    Mr Sunil Peter Fernando | 18th September 2018

  • I was pleased with Central Car Clearance and would recommend them because of the friendly non pushy sales team.

    Mr Roy Lovell | 13th September 2018

  • I'd recommend Central Car Clearance because very easy to deal with richard the salesman was very helpful explained everything and overall it was a pleasant experience. would definately recommend this dealer

    Mrs Jackie Maddocks | 10th September 2018

  • I have bought three cars from this company . the cars are always good quality (which gives me piece of mind ) and are competitively priced. On this occasion they didn't have the particular make and model i was looking for however the friendly staff made some enquiries and two hours later they had the car i was looking for at the branch .safe to say bought the car on the spot . excellent service from start to finish.

    Mr Bernard Lloyd | 8th September 2018

  • Central Car Clearance were fantastic because they are friendly, happy to help with any concerns / explanations and not pushy in any way. I would buy a car from them again and recommend them to friends.

    Mrs Celene Hall | 8th September 2018

  • My experience at Central Car Clearance was cracking because Roland just left us to it with no pressure & we felt at ease to take time & make sure it was the right car. Thanks very much Roland we will definitely recommend you!!!

    Mr Wesley Syd Osborne | 4th September 2018

  • Central Car Clearance were helpful because there cars look how they do on the website, where very honest when answering any questions about there cars. They where very friendly and helpful too!

    Miss V | 4th September 2018

  • I'd suggest Central Car Clearance to a friend because I found the salesman friendly, helpful without being pushy. I was given space when needed and there was no problem in having a test drive.

    Mr John Breeze | 30th August 2018

  • I'd endorse Central Car Clearance because Nick the salesman was extremely helpful, professional and just a really nice guy. The whole process was very easy and stress free. Thank you.

    Miss Rebecca Stokes | 23rd August 2018

  • I'd definitely recommend Central Car Clearance because the service was second to none. Roland Thomas was extremely helpful, explained everything thoroughly and our car was immaculate when we collected it. We are so happy with our experience and would definitely recommend to others. Thank you!

    Mrs Grosvenor | 20th August 2018

  • I was pleased with Central Car Clearance and would recommend them because it was so easy to talk to the salesperson about the car i have been hunting for and they just seem to have one when i was passing by one day. I was after a cash purchase as had a budget set aside and not interested in finance and the salesperson was just fine with that. Took car for test drive same day, did not expect that so was very nice. i could go on for a long time about the service i received but i think you get the sort of idea. 5 stars from me all across the board. I have never recommended any business to friends or family before but i can recommend this company no problems. p.s. The megane is awesome by the way.

    Mr H | 9th August 2018