Privacy Policy, Legal Information

The Brindley Garages Group comprises 4 companies who are all registered with the Information Commissioner’s Office (ICO) as Data Controllers.

Our registration numbers are:
W Brindley (Garages) Limited Z5178652
W Brindley Garages (Cannock) Limited Z5176787
Brincars Limited Z6738600
Central Car Clearance LLP Z3163376

We can be contacted by writing to the Group’s head office at 55 Penn Road Wolverhampton, WV2 4WW. Alternatively, you can email datamanager@brindley.biz

We process data to provide our customers and prospective customers with all relevant information regarding the enquiry made. From time to time we may record our telephone calls for training and monitoring purposes only.

Any data is held within a secure Dealer Management System (DMS), with high levels of encryption.

In addition to any contractual requirements for us processing your data, we will send you information periodically by Telephone, Email, Post or Text Message. Our "DMS" will hold details of this consent. You have the right to vary this consent at any time by emailing your new preferences to datamanager@brindley.biz

In addition to varying your consent, if you no longer wish to be contacted by us for marketing purposes, please advise by emailing datamanager@brindley.biz

If you instruct us to cease processing for marketing purposes we will do so as quickly as possible.

The data you provide us will only be shared with third party processors for us to meet the contractual requirements of your order and to enhance your experience by monitoring our customer service standards. This includes: -

  • Our panel of finance company partners should your car be financed
  • Our panel of General Insurance company partners (if applicable)
  • The guarantee provider for paint and interior protection products (if applicable)
  • The relevant service plan provider (if applicable)
  • Our delivery agents should our contract with you require us to deliver the vehicles or parts to you

None of your data is ever sold to third parties.

We may be legally obliged to disclose your personal information:
To the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request. Upon receipt of such a request we will, after confirming your identity, provide all relevant data we may hold to you in the most practical format, unless otherwise stipulated, and as is reasonably possible. We may withhold personal information that you request to the extent permitted by law. If you instruct is to no longer process your personal data, we will do so as quickly as possible. If you instruct us to destroy any/all of your personal data, we may hold we will do so as quickly as possible and to the extent allowed by law.

Our data retention periods are reviewed on a regular basis and we will only hold your personal information as long as is deemed relevant for the required activity or as required for legal reasons or as stated in any relevant contract that we have in place with you.

Sharing

We share information within the Brindley Group of companies in order to offer you the full range of our services, but your personal data is not disclosed to any third parties outside the Group without your consent, unless that sharing is required as part of our sales contract with you.

If you consent to a credit search with respect to a finance application, then we will be required to submit your information outside of the group. This information will not be used for any other purpose other than to obtain a credit line, which we will communicate, to you and in addition you will receive further Privacy information from the relevant finance company

Manufacturers

We share information with the manufacturers we represent in line with our retailer agreements and in respect of safety and compliance specifications.

If your enquiry leads to the purchase of a new car, then for the purposes of warranty, registration and safety compliance we will share this information with the respective manufacturer.

IP Addresses

The additional cookies that run during your session will collate information regarding your computer in the form of server logs including where available your IP addresses, operating system, browser types regarding your systems administration.

This is for the purpose of statistical data, disabling cookies ensures that your IP address will not be recorded. You can update your cookie preferences in your browser settings. Please note that disabling cookies will ensure that your IP address will not be recorded.

We would request that the cookies are accepted, since they are used for:

  • Customisation of the website layout and content.
  • Recognition of when a user has visited and how many unique visits are received.
  • Remembering your preferences and settings.
  • Recognition of devices so as to not need to provide the same information on visits to the website.
  • Identification of errors for resolution.
  • Identification of what is relevant whilst browsing the website.
  • Collation of statistical and anonymous information around the use of our digital services.
  • Effectiveness of our website and online message.

Links

The Brindley Garages Group Website(s) may contain links to and from the websites of our partner networks and manufacturers.

In the event of you following these links, these websites will have their own privacy policies and Brindley Garages Group do not accept any responsibility or liability for these policies.

Brindley Garages Group would advise that you check these policies before you submit any personal information to these websites.

Social Networks

The website(s) associated with Brindley Garages Group may offer you opportunity to share or follow information about the business using third party social networking functionality; "share this", "like" or "follow" buttons.

We offer this functionality in order to generate interest toward our website and services among members of your social networks.

You should be aware that sharing personal information within a social network may result in that being collected by the social network provider. This could result in that information becoming publicly available in internet search engine results.

The Brindley Garages Group do not exercise or endorse controls, policies or practices or any third party social network that you may access through our websites.

Please read the privacy policy of any social network with which you may share information with.

We may update our privacy policy from time to time, so would advise that you check it each time you visit the website.

Of customers would recommend them to a friend

  • I'd endorse Central Car Clearance because the car was a reasonable price, immaculate and easy handover especially during a global pandemic.

    Mrs Deborah Read | 17th January 2021

  • I would recommend Central Car Clearance because there was no pressure, I was allowed time to look over the car and despite lockdown, collection was trouble free and efficient. The car is exactly what I wanted and there have been no issues with it at all.

    Mrs Wood | 14th January 2021

  • I'd recommend Central Car Clearance to a friend because they are not pushy sales people, but genuinely help you buy the car.

    Mr Muhammad Siddiqui | 13th January 2021

  • The experience at Central Car Clearance was fantastic because I thought they were extremely professional. The car was ready when I arrived to test drive it. The salesman explained all the paperwork and I had a quote emailed to me on the same day. When I went to collect the car again the staff were friendly and helpful. I will definitely be recommending them.

    Miss Jane Chadwick | 13th January 2021

  • I had a great experience at Central Car Clearance because I got a car for my newly expanded family at a great price.

    Mrs Horton | 13th January 2021

  • Central Car Clearance were great because, a great choice of vehicles at very sensible, affordable prices.. Pleasant helpful staff, a real treat.

    Mr Martin Smith | 13th January 2021

  • I'd endorse Central Car Clearance because they provided good advice and answered our questions.

    Miss S | 13th January 2021

  • Central Car Clearance were helpful because they have good cars at reasonable prices, with helpful and friendly staff.

    Mr Michael Hayes | 23rd December 2020

  • I'd recommend Central Car Clearance to anyone because the staff is very friendly and professional.

    Dr Muhammad Jawad | 13th December 2020

  • I was happy with the service at Central Car Clearance because it was nice quick and easy.

    Mrs Natalie Highfield | 12th December 2020

  • The experience at Central Car Clearance was great because as they are very helpful and friendly.

    Mr Harry Lansdell-Smith | 11th December 2020

  • I'd endorse Central Car Clearance because The whole experience was overall excellent and wouldn't hesitate to recommend them to anyone

    Mr Alan Mullinder | 10th December 2020

  • Central Car Clearance were brilliant, especially Stuart who looked after my purchase. He was so helpful and friendly throughout the whole transaction and I would recommend CCC Tipton without hesitation !

    Mrs Astbury | 10th December 2020

  • My experience at Central Car Clearance was positive because I was allowed to walk around to select vehicles I was interested in and was assisted to make a final choice by the salesperson who had full details of the vehicle. The car was serviced and MOT'd before I collected it and I felt very confident to use the vehicle. I have had no problems with the car.

    Mrs Karen D | 9th December 2020

  • My experience at Central Car Clearance was cracking because due to the lockdown experience it was all done quickly an I was back on the road within the hour.

    Miss Danielle Gault | 9th December 2020

  • Great service and friendly staff. Any issues post sale are sorted efficiently . Will buy again from here

    Mr Ernest Willetts | 9th December 2020

  • I was pleased with Central Car Clearance and would recommend them because they have a good selection of value for money cars backed by a very reputable dealership network. No pressure sales if you like you buy its as simple as that, our little car is immaculate and came with a full service history, very good value for money and very easy to buy in a relaxed atmosphere. We would definitely recommend, shout out to Stuart a super salesman who tells you as it is.

    Mr McKenzie | 9th November 2020

  • I'd Richard recommendr Central Car Clearance to friends and family because

    Mr Philip Koscuik | 6th November 2020

  • I'd recommend Central Car Clearance because I received a good service

    Mr Christopher Smart | 25th October 2020

  • The experience at Central Car Clearance was good because the man who was dealing me kept me up to date what was happening with finances as at first they would not accpect me but he tried so hard for me and succeeded. He was lovely towards myself and my little girl as I brought her with me as I had no child care he ass pactience and understanding! I forgot his name , the guy with glasses! He is lovely and so are the other people and would like to thank him for all his help!

    Miss Emma Partridge | 25th October 2020

  • Central Car Clearance were great because the salesman was in no way forcing a sale. Minor fixes were required and were completed to a very high standard. No problems with the car. Would recommend.

    Mr H | 24th October 2020

  • I'd endorse Central Car Clearance because I felt I could trust both the salesperson and the car. Similar experience to a main dealership rather than a second hand car retailer.

    Mr Lucio C | 22nd October 2020

  • I would recommend Central Car Clearance to friends and family because the service is excellent

    Mrs M | 21st October 2020

  • The experience at Central Car Clearance was good because the attitude of the staff was fantastic. After sales support was also excellent.

    Mr Kevin Swain | 21st October 2020

  • I had a great experience at Central Car Clearance because Stuart H was a briliant chap who looked after us and ensured that the car was ready for pick up. Nothing was too much bother and it was a joy to buy from this dealer! Loving my new Runabout!

    Mr H | 21st October 2020

  • Excellent service and great car - Richard was helpful and full of information. Very pleased!

    Mrs D | 21st October 2020

  • I'd recommend Central Car Clearance to anyone because the service was great and I bought the car I wanted with confidence

    Mrs D | 21st October 2020

  • The experience at Central Car Clearance was fantastic because they are friendly and polite professionals.

    Ms Ludmila Vengrovskaya | 21st October 2020

  • Central Car Clearance staff were good because Richard Goodwin was very helpful and went above and beyond.

    Mr Paul Ewins | 21st October 2020

  • I'd endorse Central Car Clearance because they are friendly and make buying a vehicle easy.

    Mr Matthew Spiers | 21st October 2020