Privacy Policy, Legal Information

The Brindley Garages Group comprises 4 companies who are all registered with the Information Commissioner’s Office (ICO) as Data Controllers.

Our registration numbers are:
W Brindley (Garages) Limited Z5178652
W Brindley Garages (Cannock) Limited Z5176787
Brincars Limited Z6738600
Central Car Clearance LLP Z3163376

We can be contacted by writing to the Group’s head office at 55 Penn Road Wolverhampton, WV2 4WW. Alternatively, you can email datamanager@brindley.biz

We process data to provide our customers and prospective customers with all relevant information regarding the enquiry made. From time to time we may record our telephone calls for training and monitoring purposes only.

Any data is held within a secure Dealer Management System (DMS), with high levels of encryption.

In addition to any contractual requirements for us processing your data, we will send you information periodically by Telephone, Email, Post or Text Message. Our "DMS" will hold details of this consent. You have the right to vary this consent at any time by emailing your new preferences to datamanager@brindley.biz

In addition to varying your consent, if you no longer wish to be contacted by us for marketing purposes, please advise by emailing datamanager@brindley.biz

If you instruct us to cease processing for marketing purposes we will do so as quickly as possible.

The data you provide us will only be shared with third party processors for us to meet the contractual requirements of your order and to enhance your experience by monitoring our customer service standards. This includes: -

  • Our panel of finance company partners should your car be financed
  • Our panel of General Insurance company partners (if applicable)
  • The guarantee provider for paint and interior protection products (if applicable)
  • The relevant service plan provider (if applicable)
  • Our delivery agents should our contract with you require us to deliver the vehicles or parts to you

None of your data is ever sold to third parties.

We may be legally obliged to disclose your personal information:
To the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request. Upon receipt of such a request we will, after confirming your identity, provide all relevant data we may hold to you in the most practical format, unless otherwise stipulated, and as is reasonably possible. We may withhold personal information that you request to the extent permitted by law. If you instruct is to no longer process your personal data, we will do so as quickly as possible. If you instruct us to destroy any/all of your personal data, we may hold we will do so as quickly as possible and to the extent allowed by law.

Our data retention periods are reviewed on a regular basis and we will only hold your personal information as long as is deemed relevant for the required activity or as required for legal reasons or as stated in any relevant contract that we have in place with you.

Sharing

We share information within the Brindley Group of companies in order to offer you the full range of our services, but your personal data is not disclosed to any third parties outside the Group without your consent, unless that sharing is required as part of our sales contract with you.

If you consent to a credit search with respect to a finance application, then we will be required to submit your information outside of the group. This information will not be used for any other purpose other than to obtain a credit line, which we will communicate, to you and in addition you will receive further Privacy information from the relevant finance company

Manufacturers

We share information with the manufacturers we represent in line with our retailer agreements and in respect of safety and compliance specifications.

If your enquiry leads to the purchase of a new car, then for the purposes of warranty, registration and safety compliance we will share this information with the respective manufacturer.

IP Addresses

The additional cookies that run during your session will collate information regarding your computer in the form of server logs including where available your IP addresses, operating system, browser types regarding your systems administration.

This is for the purpose of statistical data, disabling cookies ensures that your IP address will not be recorded. You can update your cookie preferences in your browser settings. Please note that disabling cookies will ensure that your IP address will not be recorded.

We would request that the cookies are accepted, since they are used for:

  • Customisation of the website layout and content.
  • Recognition of when a user has visited and how many unique visits are received.
  • Remembering your preferences and settings.
  • Recognition of devices so as to not need to provide the same information on visits to the website.
  • Identification of errors for resolution.
  • Identification of what is relevant whilst browsing the website.
  • Collation of statistical and anonymous information around the use of our digital services.
  • Effectiveness of our website and online message.

Links

The Brindley Garages Group Website(s) may contain links to and from the websites of our partner networks and manufacturers.

In the event of you following these links, these websites will have their own privacy policies and Brindley Garages Group do not accept any responsibility or liability for these policies.

Brindley Garages Group would advise that you check these policies before you submit any personal information to these websites.

Social Networks

The website(s) associated with Brindley Garages Group may offer you opportunity to share or follow information about the business using third party social networking functionality; "share this", "like" or "follow" buttons.

We offer this functionality in order to generate interest toward our website and services among members of your social networks.

You should be aware that sharing personal information within a social network may result in that being collected by the social network provider. This could result in that information becoming publicly available in internet search engine results.

The Brindley Garages Group do not exercise or endorse controls, policies or practices or any third party social network that you may access through our websites.

Please read the privacy policy of any social network with which you may share information with.

We may update our privacy policy from time to time, so would advise that you check it each time you visit the website.

Of customers would recommend them to a friend

  • I'd definitely recommend Central Car Clearance to friends and family because the sales staff were very good they were attentive but not pushy

    Mr Harold Payne | 5th August 2020

  • Central Car Clearance were really helpful and I'd recommend them because they are always helpful, polite and very professional

    Mr Martin Wilkinson | 5th August 2020

  • I'd recommend Central Car Clearance because they gave me loads of information about different cars that would be good for me. When I found the car I liked I had all the info and background on the car and had a test drive to see if it was the car for me.

    Miss Sophie McCammon | 5th August 2020

  • My experience at Central Car Clearance was cracking because. Of the friendly service I received.

    Mr Nigel Hodgetts | 5th August 2020

  • Central Car Clearance were helpful because the process was straightforward from start to finish. Buying from a distance and with Covid-19 measures in place it could have been complicated, but the staff did all I could have asked to make the process simple.

    Mr L | 5th August 2020

  • Central Car Clearance were helpful because they made the purchase simpler

    Mr George Proud | 5th August 2020

  • I'd suggest Central Car Clearance to a friend because the team are professional, friendly and in pressurising.

    Miss Eve Oliver | 5th August 2020

  • I'd recommend Central Car Clearance because lovely salesmen with lots of cars in stock.

    Miss Goodwin | 4th August 2020

  • My experience at Central Car Clearance was positive because the whole process was a non pressured sale with a kind understanding approach to what I expected from a vehicle.

    Mr James Gibbs | 4th August 2020

  • My experience at Central Car Clearance was cracking because very friendly and helpful.

    Miss Jane Grant | 4th August 2020

  • Central Car Clearance were helpful because Stuart listened to my wants and needs. Explained everything in detail. Very friendly and helpful. When I visited my old car got a flat as I pulled up. The guys helped me out by fixing a faulty valve so I could get home again. Very pleased with the whole experience.

    Miss Gail Garbett | 4th August 2020

  • Central Car Clearance were great because of the service provided.

    Mr Lee Ockold | 4th August 2020

  • The experience at Central Car Clearance was great because Stewart was very easy too deal with

    Mr John McDonagh | 4th August 2020

  • Central Car Clearance were really helpful and I'd recommend them because the salesman was very professional and gave me a good deal

    Mr Mark Cole | 4th August 2020

  • I'd definitely recommend Central Car Clearance to friends and family because they was very polite helpful people and helpful with any questions you had.

    Mrs Patricia Walters | 27th June 2020

  • My experience at Central Car Clearance was positive because the car I bought was a great price and in absolute pristine condition, they were able to offer me part exchange on my old vehicle, and everything was handled smooth and effectively, despite COVID lockdown happening half way through my process!

    Miss Roisin Reilly | 24th June 2020

  • Central Car Clearance staff were good because they offered a quick and simple approach, no fuss and a quality car.

    Mr W | 24th June 2020

  • The experience at Central Car Clearance was fantastic because we were dealt with very proffesionally6

    Mr Brian Hart | 24th June 2020

  • My experience at Central Car Clearance was positive because it was made easy for me to view the vehicle I wanted, videos were sent, then arranged collection, smooth and great communication. All questions answered, very pleasant and would definitely recommend.

    Miss Lisa Hill | 24th June 2020

  • Great service

    Mrs J | 24th June 2020

  • I had a great experience at Central Car Clearance because friendly staff great prices on the vehicles would recommend to anyone

    Mr David Blewitt | 23rd March 2020

  • I'd endorse Central Car Clearance because They are 100%

    Mr Jason Lund | 23rd March 2020

  • My experience at Central Car Clearance was positive because they provided a clear explanation of all available services without being pushy. The service was friendly and I felt at ease with the sales rep Richard who couldn't have been more helpful.

    Mr Paul McNab | 21st March 2020

  • I was happy with the service at Central Car Clearance because Roland was an amazing member of your team. Very polite and friendly

    Mr Lewis Wheale | 20th March 2020

  • The experience at Central Car Clearance was great because there was no hassle or rush to sell.

    Mr J | 13th March 2020

  • was promised the car would be fully valeted and the inside hadn’t been cleaned

    Mrs Lisa Towner | 9th March 2020

  • I'd recommend Central Car Clearance to a friend because the staff were very helpful and polite and professional with no pressure from them to buy unlike some places iv been. The car was ready when they said for me to pick up and even set up my tax for me

    Mr Wayne Lawley | 8th March 2020

  • I'd suggest Central Car Clearance to a friend because I was satisfied with my experience

    Mr Mark Grazier | 7th March 2020

  • The experience at Central Car Clearance was good because having dealt with them before the sales people are not high pressure and let you decide what you want whilst offering advise on any vehicles you want. 110% recommend these to anyone wanting a good used vehicle.

    Mr Ogeer-Ali | 5th March 2020

  • The experience at Central Car Clearance was great because I got exactly what I wanted with the help from the staff. They explained all details of the car an expenses to me in a clear and effective way. More importantly they were friendly and polite.

    Miss Paige Sloan | 4th March 2020