Privacy Policy, Legal Information

The Brindley Garages Group comprises 4 companies who are all registered with the Information Commissioner’s Office (ICO) as Data Controllers.

Our registration numbers are:
W Brindley (Garages) Limited Z5178652
W Brindley Garages (Cannock) Limited Z5176787
Brincars Limited Z6738600
Central Car Clearance LLP Z3163376

We can be contacted by writing to the Group’s head office at 55 Penn Road Wolverhampton, WV2 4WW. Alternatively, you can email datamanager@brindley.biz

We process data to provide our customers and prospective customers with all relevant information regarding the enquiry made. From time to time we may record our telephone calls for training and monitoring purposes only.

Any data is held within a secure Dealer Management System (DMS), with high levels of encryption.

In addition to any contractual requirements for us processing your data, we will send you information periodically by Telephone, Email, Post or Text Message. Our "DMS" will hold details of this consent. You have the right to vary this consent at any time by emailing your new preferences to datamanager@brindley.biz

In addition to varying your consent, if you no longer wish to be contacted by us for marketing purposes, please advise by emailing datamanager@brindley.biz

If you instruct us to cease processing for marketing purposes we will do so as quickly as possible.

The data you provide us will only be shared with third party processors for us to meet the contractual requirements of your order and to enhance your experience by monitoring our customer service standards. This includes: -

  • Our panel of finance company partners should your car be financed
  • Our panel of General Insurance company partners (if applicable)
  • The guarantee provider for paint and interior protection products (if applicable)
  • The relevant service plan provider (if applicable)
  • Our delivery agents should our contract with you require us to deliver the vehicles or parts to you

None of your data is ever sold to third parties.

We may be legally obliged to disclose your personal information:
To the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request. Upon receipt of such a request we will, after confirming your identity, provide all relevant data we may hold to you in the most practical format, unless otherwise stipulated, and as is reasonably possible. We may withhold personal information that you request to the extent permitted by law. If you instruct is to no longer process your personal data, we will do so as quickly as possible. If you instruct us to destroy any/all of your personal data, we may hold we will do so as quickly as possible and to the extent allowed by law.

Our data retention periods are reviewed on a regular basis and we will only hold your personal information as long as is deemed relevant for the required activity or as required for legal reasons or as stated in any relevant contract that we have in place with you.

Sharing

We share information within the Brindley Group of companies in order to offer you the full range of our services, but your personal data is not disclosed to any third parties outside the Group without your consent, unless that sharing is required as part of our sales contract with you.

If you consent to a credit search with respect to a finance application, then we will be required to submit your information outside of the group. This information will not be used for any other purpose other than to obtain a credit line, which we will communicate, to you and in addition you will receive further Privacy information from the relevant finance company

Manufacturers

We share information with the manufacturers we represent in line with our retailer agreements and in respect of safety and compliance specifications.

If your enquiry leads to the purchase of a new car, then for the purposes of warranty, registration and safety compliance we will share this information with the respective manufacturer.

IP Addresses

The additional cookies that run during your session will collate information regarding your computer in the form of server logs including where available your IP addresses, operating system, browser types regarding your systems administration.

This is for the purpose of statistical data, disabling cookies ensures that your IP address will not be recorded. You can update your cookie preferences in your browser settings. Please note that disabling cookies will ensure that your IP address will not be recorded.

We would request that the cookies are accepted, since they are used for:

  • Customisation of the website layout and content.
  • Recognition of when a user has visited and how many unique visits are received.
  • Remembering your preferences and settings.
  • Recognition of devices so as to not need to provide the same information on visits to the website.
  • Identification of errors for resolution.
  • Identification of what is relevant whilst browsing the website.
  • Collation of statistical and anonymous information around the use of our digital services.
  • Effectiveness of our website and online message.

Links

The Brindley Garages Group Website(s) may contain links to and from the websites of our partner networks and manufacturers.

In the event of you following these links, these websites will have their own privacy policies and Brindley Garages Group do not accept any responsibility or liability for these policies.

Brindley Garages Group would advise that you check these policies before you submit any personal information to these websites.

Social Networks

The website(s) associated with Brindley Garages Group may offer you opportunity to share or follow information about the business using third party social networking functionality; "share this", "like" or "follow" buttons.

We offer this functionality in order to generate interest toward our website and services among members of your social networks.

You should be aware that sharing personal information within a social network may result in that being collected by the social network provider. This could result in that information becoming publicly available in internet search engine results.

The Brindley Garages Group do not exercise or endorse controls, policies or practices or any third party social network that you may access through our websites.

Please read the privacy policy of any social network with which you may share information with.

We may update our privacy policy from time to time, so would advise that you check it each time you visit the website.

  • I'd recommend Central Car Clearance to anyone because it was the right car for my wife at the right price and the sales man Mr Stephen Organ was fantastic the best sales person I have dealt with and all that I wanted for the car he did in a very honest manner.

    Mrs Carol Saunders | 9th July 2018

  • The service I received from Nick was excellent, very friendly and very professional. He provided a quick response to my email when I enquired about the car, arranged the view and test drive and made the transition of the car purchase very smooth. He even spent some time going though the spec contols of the car being a sports model and so very different to my last car! Thank you

    Ms G | 6th July 2018

  • I'd recommend Central Car Clearance theyare friendly efficient quick no hassle well organised and efficient pleasure to go there

    Mr Stephen Palmer | 26th June 2018

  • I would recommend Central Car Clearance to friends and family because very friendly bunch of people whom work there and dealing with my sales person, Richard. He was a very big help in all aspects from the time i contacted the dealer to the handover of my new vehicle

    Mr Dwayne Fox | 26th June 2018

  • The experience at Central Car Clearance was great because the salesman was really good plus the guy who sorted the finance out was really good

    Mr Ian Sabin | 21st June 2018

  • The experience at Central Car Clearance was good because it was quick and easy.

    Mr Barry Pinches | 20th June 2018

  • I was pleased with Central Car Clearance and would recommend them because of the professional approach and attitude of the sales staff

    Mr Michael Moore | 12th June 2018

  • The experience at Central Car Clearance was good because Richard was very honest and personable and did everything he promised to do. Can't argue with that!

    Mr Jack Rawlings | 11th June 2018

  • Central Car Clearance were great because. They made the whole experience of buying a car so easy.

    Mrs Sandra L | 4th June 2018

  • Central Car Clearance were helpful because THEY HAVE A GOOD QUALITY OF USED CARS AND REASONABLEY PRICED

    Mrs Susan Hollihead | 30th May 2018

  • I'd definitely recommend Central Car Clearance to friends and family because Roland was very quick and helpful with the car I picked. The only downfall about my car that it was dirty inside after saying it will have a full valet when it clearly didn’t as dog hairs were still in the car mud and a parking ticket from 2016

    Miss Kirsty Rixon | 15th May 2018

  • I would recommend Central Car Clearance to friends and family because professional an friendly

    Mrs Kim Daniels | 14th May 2018

  • I cant thank roland enough for his help he made me feel very at ease as id never brought a car on finance before. I have already recommended friends and family to visit if they are looking for a new car. Many thanks everyone very happy customer and will use you again in future.

    Miss Helen Peace | 30th April 2018

  • Central Car Clearance were great because great service and lovely people .

    Mrs Maxine Ebanks | 30th April 2018

  • My experience at Central Car Clearance was positive because we were left alone to peruse the cars and didn’t feel pressurised by anyone. Once we found a car we liked Jackie was very helpful in arranging a test drive and going through the purchase.

    Miss Stokes | 27th April 2018

  • I was pleased with Central Car Clearance and would recommend them because of the friendly staff

    Mr Stephen Phillip Lunn | 25th April 2018

  • I would recommend Central Car Clearance to friends and family because they were very helpful honest and fully explanatory with all questions I asked. All members of staff were friendly and even after purchase they continue to help with any queries I have. An excellent service guaranteed.

    Mrs Laura-Ann Marie Irvine | 19th April 2018

  • Central Car Clearance were great because there was no pressure from Stephen , the salesman we dealt with, and we were left to look at the cars availabe before we approached him with our choice. from stepping onto the sales area to picking up the car we cannot fault the service received and will definitely use them again and reccommend them to anyone looking for a used car :)

    Mrs Claire Ogeer-Ali | 16th April 2018

  • Central Car Clearance staff were good because all the staff were very helpful. They spoke you you with respect and did not feel uncomfortable talking about finances. Overall a very good experience

    Mr David Ross | 12th April 2018

  • The staff at Central Car Clearance were good because they were very polite and professional and were a delight to deal with. I would highly recommend Central Car Finance.

    Mr Stephen Hackwood | 9th April 2018

  • Central Car Clearance staff were good because every concern of mine was immediately solved to my satisfaction, buying from them was a very pleasant experience!

    Mr Patrick Fisher | 7th April 2018

  • I'd recommend Central Car Clearance to a friend because the staff were very friendly and helpful

    Mr Nigel Fletcher | 7th April 2018

  • I had a great experience at Central Car Clearance because very good car

    Mr Amir Al-Aqili | 7th April 2018

  • Central Car Clearance were really helpful and I'd recommend them because sales person Roland at Tipton was good to deal with.

    Mr Peter Dwyer | 5th April 2018

  • I was happy with the service at Central Car Clearance because it was hassle free, quick and easy

    Mr Austin Bick | 5th April 2018

  • I'd definitely recommend Central Car Clearance because they offer a great service and have good selection of cars. I have bought all my cars from Central Car Clearance and they have always been a pleasure to deal with.

    Mr Harjinder Singh Mattu | 4th April 2018

  • This was my first experience at a car dealership, however Im very pleased with the experience. No pressure to buy, full explanation of paper work, and very professional attititude

    Mr Webber | 3rd April 2018

  • I was happy with the service at Central Car Clearance because they are clearance for Brindley part exchanges, all of the vehicles I inspected were spotlessly clean, had a full service history and I could not find significant fault with any of them, even the tyres (all 4) were new or very nearly new on every car inspected. The sales personnel were very good, helpful, thorough and efficient, Jackie, who dealt with me, was very patient and helpful. I could have got my vehicle a little cheaper down the road, but not with this service history and so fully checked and prepared, very pleased and will be going back when I replace my 2nd car in the near future.

    Mr John Chilton | 27th March 2018

  • Central Car Clearance were really helpful and I'd recommend them because I wasn't pressured or rushed into buying, all questions were answered to my satisfaction. It was an enjoyable purchase, would go back again for another car.

    Mrs Helen Glynn | 22nd March 2018

  • I'd recommend Central Car Clearance to a friend because friendly very helpful sales assistant Roland .

    Mr Lee Turner | 19th March 2018